When installing the software you may receive the following message:
This error generally occurs if you have an outdated version of the Windows Installer - it can cause issues with running .msi installs.
To resolve this, we will need you to send us the file 'pdf2xl.log' in your C:\ folder to [email protected]
You can run it from the command line:
- From your Start menu, access Run
- Type in 'cmd' and press OK
- Enter into the command prompt (edit the bold data based on the edition you have installed): msiexec /i C:\Program Files (x86)\CogniView\PDF2XL [OCR/Enterprise/CLI]\PDF2XL-Enterprise-Setup-Full.msi /lv* C:\pdf2xl.log