How to Assign, Reassign, or Unassign Licenses
Managing your subscription licenses is an important part of using PDF2XL. In this article, we will go over how to assign, reassign, or unassign licenses to users on your subscription.
Accessing the Activations Page
To assign, reassign, or unassign licenses, you will need to go to your Subscriptions page and click on the "Activations" link under the Activation column. Before making any changes, please read the "Actions" section below for important information.
Editing Activations
After clicking on the "Edit Activations" action link, you will be directed to the License Summary page. Here, you can see your package and expiration details.
You can also use the "Get More Licenses" button to add more licenses or change your subscription. Learn more about that here.
Licenses
If you have a single license, it will automatically be assigned to the account holder. You can unassign this to enter it into an "Unassigned" state, or you can edit it to assign it to someone else.
If there are multiple licenses, the rest of them will be unassigned until the account holder assigns them to a particular user.
Actions
Edit
Use this link to assign or reassign the license to a user. After you fill in their name and email address, the user will receive an email inviting them to download and use PDF2XL.
**Please have your user check their junk mail folders for this email before contacting support for the information.Unassign
This link will remove the assigned user and revert the license back to a "Not Assigned" state. The user who originally used the license will be logged out and will not be able to access the full version of the software any longer.
Deleting a License
If you need to delete a license that you no longer want on your subscription, please contact [email protected] for assistance.
While we used to allow owners to delete licenses within their dashboard, too many were unintentionally deleting their licenses instead of using the "Unassign" button (and yes - we even had a confirmation screen, God bless 'em!). We, therefore, removed that option to avoid future incidents.